AI Product Management4 min read
The useful AI agent is a decision surface, not another dashboard.
An agent earns trust by making its evidence, confidence and unanswered questions clear.
Practical notes from the intersection of product discovery, B2B SaaS, AI systems and the everyday craft of shipping.
An agent earns trust by making its evidence, confidence and unanswered questions clear.
Behind a familiar request is often a workflow confidence problem, not a settings-page requirement.
Planning systems should leave enough room for evidence to revise a plan without breaking trust.
A number is only useful when the team knows which action it can inform.